KJFB Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

KJFB (kjfb.net) is a trusted online betting platform in Bangladesh. We are firmly committed to protecting the privacy of our members. This Privacy Policy explains how KJFB collects, uses, and safeguards your personal information.

By using any KJFB service, you are agreeing to this Privacy Policy — so please take a moment to read it carefully. We have done our best to keep the language simple and clear, free from legal jargon.

This Privacy Policy has been prepared in compliance with the GDPR (General Data Protection Regulation) and international data protection standards. KJFB will never sell or transfer your information to third parties without your consent.

2 What Data We Collect

KJFB only collects data that is necessary to provide its services, ensure security, and meet legal obligations.

3 How your information is used

KJFB uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below.

• Account Management: Your data is needed to create, maintain, and secure your account.
• Payment Processing: Your financial information is used to process deposits and withdrawals.
• KYC Verification: Identity information is verified to confirm your identity and age.
• Customer Support: Your contact details are used to resolve complaints and respond to inquiries.
• Promotional Communications: To inform you of offers and updates (you can opt out at any time).
• Fraud Prevention: Technical data is analyzed to detect suspicious activity.
• Legal Obligation: Certain information is retained to meet regulatory requirements.
• Service Improvement: Usage data is analyzed to improve the KJFB platform.

4 Data Sharing Policy

KJFB never sells your personal information. However, in certain circumstances, limited data may be shared with trusted parties.

• Payment Providers: Payment gateways such as Mobile Pay, Nagad, and Rocket only receive the information necessary to complete a transaction.
• Technology Partners: Trusted technology partners may process limited data to maintain site security and functionality.
• Law enforcement: Information may be disclosed when required by a court order or directive from a regulatory authority.
• KYC Verification Provider: Limited data may be shared with authorized verification agencies to confirm your identity.

Outside of the cases mentioned above, KJFB does not share your information with any other party. All third parties with whom data is shared are bound by strict confidentiality agreements with KJFB.

5 Cookie Policy

The KJFB website uses cookies to improve site functionality and enhance your experience. Cookies are small data files stored in your browser.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain site functionality.

6 Data Retention Period

KJFB does not retain your data longer than necessary. Each category of data has a defined retention period.

• Account Information: For the duration the account is active and up to 5 years after closure.
• Transaction Records: Up to 7 years where required by law.
• KYC Documents: Up to 5 years after account closure.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Support Conversations: Up to 2 years after the issue is resolved.

7 Your Rights

As a KJFB member, you have a number of important rights over your own information.

To exercise any of the rights listed above support@kjfb.netto email us. KJFB will respond within 30 days.

8 Security Measures

KJFB uses industry-leading security measures to keep your information safe.

• SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: Regular security reviews conducted by third-party experts.
• Data Backup: Regular encrypted backups are stored on secure servers.
• Staff Training: All KJFB staff are trained on privacy and data protection.

9 Third-Party Services

KJFB uses certain third-party services on its platform. These services have their own privacy policies, which KJFB does not control.

• Payment Gateway: Mobile Pay, Nagad, Rocket — for payment processing only.
• Analytics Tools: Anonymous data used to analyze site usage.
• Live Chat Software: Used for support purposes.

KJFB only works with trusted, privacy-compliant third-party services, each bound by strict data processing agreements.

10 Minor Protection

KJFB does not collect information from or provide services to anyone under the age of 18. Age is verified at the point of registration.

• If a minor is found to have created an account, that account will be closed immediately.
• Any data collected from a minor unintentionally will be deleted immediately.
• If parents have concerns support@kjfb.netto let us know.

11 Privacy Policy Changes

KJFB may update this Privacy Policy as needed. When changes are made:

• The last updated date on this page will be revised accordingly.
• Members will be notified by email of any significant changes.
• Continued use of the site after any changes are made will be considered acceptance of the updated policy.

We recommend visiting this page from time to time to stay up to date.

12 Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to us through the channels below.

• Email: support@kjfb.net
• Live Chat: Click the chat button at the bottom right of the site
• Help Center: /help-center